Terms and Conditions of Sale
1. A deposit of 50% is required on all orders. There is a cooling off period of 7 calendar days during which a full refund is permitted on cancellations. This excludes special order items and curtains/soft furnishings. These items are excluded from any cancellation.
2. After 7 days those items eligible for cancellation will be subject to a cancellation fee of 50% of the total purchase price.
3. At the discretion of the Management of Mad About Furniture a credit note may be issued for the full amount of the deposit less any provision for special orders.
4. Items that are special orders and not stock items of Mad About Furniture are liable to an order time of between 2 and 16 weeks depending on the item.
5. Refunds are not available on any special order or non-stock item.
6. Refunds are not available on curtains, soft furnishings, or any other made to measure items in any circumstance.
7. All outstanding balances must be received in Mad About Furniture’s bank account no less than 1 day prior to delivery. Delivery will not be made until the full balance is received.
8. Payment may be made in cash and we accept Euros, Pounds Sterling and US Dollars and by all major credit cards or by bank transfer. Please contact Mad About Furniture to obtain full bank account details needed for payment.
9. Mad About Furniture is not responsible for goods after delivery to the destination specified. It is the client’s responsibility to have insurance in place once the goods are delivered. Mad About Furniture is not responsible for the condition of the clients property on the delivery day. It is the client’s responsibility to ensure that the apartment is clean and electricity and water are working.
10. If Mad About Furniture are not able to install items due to the condition of the clients property, or because of no provision of utilities, we reserve the right to make an additional charge to return to the property after the utilities are connected.
11. Before delivery, access to the property must be made available to Mad About Furniture as well as all permissions of access to the property from the client’s developer or representative.
12. Keys must be made available to Mad About Furniture a minimum of 24 hours prior to delivery.
13. Goods can only be returned in perfect condition after agreement with Mad About Furniture and only within 5 days of purchase. A credit note will be issued for any returned goods. Refunds are not available on sale Items, damaged, sold-as-seen, or promotional items. Proof of purchase must be supplied on any application for a credit note.
14. All goods and services are guaranteed by our suppliers, and the type and length of guarantee varies. Mad About Furniture will supply information on the individual guarantee available per item.
15. A complaints book is available at all of our stores. In the case of dispute in connection with these terms and conditions of sale both parties will submit to the courts and tribunals of Estepona expressly waiving any other jurisdiction to which they may be entitled. Upon any discrepancies between the meaning of any term in these terms and conditions only the meaning reflected in the Spanish version will prevail.
16. Data Protection: If you use this website to submit information or queries to our store, we may collect your contact information as set out in our contact form. We use this information to continually improve our website and other services and to communicate with you regarding your furnishing requirements. If you do not want us to use this information to contact you, please email us stating that you would like your contact details removed from our database and that you do not want to be contacted by us in the future.
17. This website and its contents are the property of Mad About Furniture, S.L./Loco Por Los Muebles, S.L., Av. La Union 36, Atalaya Park, Estepona, 29688 Málaga, Spain. This website has been prepared in order to provide information only on our store, products and services and while we have endeavoured to ensure that this site is as accurate as possible, no warranties or representations can be given as to its accuracy. Mad About Furniture cannot be held responsible for the accuracy of any information on sites linked to this website. Mad About Furniture, its employees, agents, suppliers or contractors will not be liable for any damages of any nature, including without limitation any consequential loss, loss of income or profit, loss of or damage to property, claims of third parties, or any other loss, cost claim or expense of any kind or character arising out of or in connection with the use of this website, its content or any website to which it is linked.